1. What Information Do We Collect from You?
When you use the tgn40 platform, we may collect several categories of personal information to ensure a safe, smooth, and consistent user experience. The categories collected are as follows:
- Account information: Full name, email address, mobile number, date of birth, and encrypted password upon registration.
- Payment information: Details of deposit and withdrawal transactions in MYR (RM), bank account numbers, or digital wallets linked to your tgn40 account. We do not store credit or debit card numbers directly.
- Device and browser information: Device type, operating system, IP address, browser type, and screen resolution. This information is collected automatically for security and platform optimisation purposes.
- Usage data: Pages visited, session duration, games played, login frequency, and in-platform interactions.
- Cookies: Small files stored on your device to identify active sessions, language preferences, and account settings.
All information is collected directly from you or automatically via standard tracking technologies commonly used by online platforms.
2. How Is Your Information Used?
Your personal information is used to create and manage your tgn40 account, verify your identity at login, and securely process deposits and withdrawals in MYR.
Data is used to detect fraudulent activity, prevent unauthorised access, fulfil Malaysian legal compliance obligations, and ensure the platform operates in line with established security standards.
Anonymised usage data (aggregate) is analysed to understand usage patterns, identify technical issues, and improve the overall performance and user experience of tgn40.
We use your email address and phone number to send important account notifications, security alerts, and relevant platform update information.
3. How Are Cookies and Tracking Used on This Platform?
The tgn40 platform uses cookies and similar tracking technologies to enhance the functionality and security of your user experience. The cookies we use fall into several categories:
- Essential Cookies: Required for core platform operations such as login authentication and session security. These cookies cannot be disabled without affecting platform functionality.
- Functional Cookies: Saves your preferences such as interface language and display settings to provide a more personalised experience.
- Analytics Cookies: Collects anonymised statistical data on how users interact with the platform for internal improvement purposes.
You can manage or disable non-essential cookies through your browser settings. However, disabling essential cookies may affect your ability to access or fully use the tgn40 platform.
4. How Is Your Data Stored and Protected?
Tgn40 implements appropriate technical and organisational security measures to protect user personal data from unauthorised access, disclosure, alteration, or destruction.
Key protection measures we have in place:
- SSL (Secure Socket Layer) encryption for all data transmitted between your device and tgn40's servers.
- Account passwords are stored in encrypted format using strong hashing algorithms and cannot be read in their original form.
- Our servers are protected by firewalls and intrusion detection systems that are continuously monitored.
- Access to users' personal data is restricted to staff who require it solely to carry out their responsibilities.
While we make every effort to protect your data, no security system is entirely impenetrable. We therefore encourage users to take their own precautions, such as using strong passwords and never sharing login credentials with anyone.
Your personal data is retained for as long as your account remains active or as long as required for the purposes stated in this policy. When an account is closed at your request, data that is no longer needed will be deleted or anonymised in accordance with tgn40's internal procedures and applicable legal requirements.
5. Data Sharing and Your Privacy Rights
Is Your Data Shared with Third Parties?
Tgn40 does not sell, rent, or trade user personal information to third parties for marketing purposes. Data sharing only occurs in the following limited situations:
- Trusted third-party payment processors that facilitate deposit and withdrawal transactions in MYR, subject to strict confidentiality agreements.
- Government authorities or law enforcement bodies when required to do so under applicable Malaysian law.
- Technical service providers that support platform operations, subject to established data confidentiality and security requirements.
In all data-sharing arrangements, tgn40 ensures that recipients adhere to equivalent or higher data protection standards.
Your Rights as a User
As a registered tgn40 user, you have the following rights regarding your personal data:
- Right to Access: You have the right to request and receive a copy of the personal information we hold about you.
- Right to Rectification: If any information we hold is inaccurate or out of date, you have the right to request that it be corrected.
- Right to Erasure: Under certain circumstances, you may request that we delete your personal data, subject to any legal obligations that require us to retain it.
- Right to Object: You may object to the processing of your data for certain purposes that are not essential to the platform's core services.
To exercise any of the above rights, please contact the tgn40 support team via email at: [email protected] or visit the FAQ us.
6. Changes to This Policy and How to Contact Us
Tgn40 reserves the right to amend or update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform improvements. The latest version will always be published on this page with a clear update date.
We encourage you to review this page periodically. Continued use of the tgn40 platform after any changes are published constitutes acceptance of the updated policy.
How to Contact Us
If you have any questions, concerns, or complaints regarding this Privacy Policy or the handling of your personal data by tgn40, please reach out to us through the following channels:
- Email: [email protected]
- Page FAQ for quick answers to common questions.
Our team will endeavour to respond to all privacy-related enquiries within a reasonable timeframe. This Privacy Policy forms part of the overall terms of use for the tgn40 platform and should be read together with Terms and Conditions us.